DIRECTOR OF OPERATIONS | PEOPLE & CULTURE
📍 Naarm/Melbourne ✉️ [email protected] 🖇️ LinkedIn
<aside> Jess is a People and Operations Specialist with expertise in coaching, communication, and change management. She excels at balancing team safety, support, and wellbeing with efficient, cost-effective business operations. As a trusted business partner, Jess is dedicated to driving commercial success by developing and implementing impactful people and operational strategies. Her extensive experience spans the entire employee lifecycle, including recruitment, remuneration, benefits, coaching, performance development, and cultural competence. She also brings robust operational skills in business development, resource management, policy formulation, data security, and reporting. Jess believes that effective leadership is reflective, collaborative, and characterised by a willingness to be vulnerable. She strives to embody these principles to support and empower the people and teams she collaborates with.
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Strategic Leadership
Operational Excellence
Financial Management
Compliance & Governance
Team Development & Coaching
People Management
AP Photo Paper Giant SuperEd Icelab That Mob The Golden Grouse Liquorice InDigital Media
Director of Operations People & Operations Director Digital Producer Digital Producer Director & Project Manager Project Manager Account Manager Account Manager
AP Photo is the architectural, urban and profile photography business of Aaron Puls. As a creative entrepreneur, his focus is on producing high quality imagery for his clients, which is supported by effective operating processes and systems.
Director of Operations August 2024 – present
Paper Giant is a Strategic Design agency, specialising in mixed-methods research, strategy, service design, digital product design, and team capability building. Over my six years we had up to 40 employees across offices in Melbourne, Canberra and Wellington (New Zealand), as well as remote workers.
People & Operations Director April 2018 – July 2024
Digital Producer August 2017 – March 2018
Digital Producer November 2014 – July 2017
Director & Project Manager July 2010 – October 2014